TRAINING NEEDS ANALYSIS PRACTICE

Our Services

Introduction

One of the main management objectives in any business organization is to enhance the employee's skills to optimize performance and reinforce the employee's ability to take on broader responsibilities; or changes in the organization's functions which require staff to develop new skills and abilities to meet such changes and developments.
A training needs assessment carried out by CTPD Management Consultants provides information on:

• Where are you now? Where do you want to be? What education or training do you need to get?
• Who within the organization requires training?
• Is training the answer? Or does something else need to be addressed?
• What knowledge or skills are lacking?
• What should the content of the training be?
• What are the expected outcomes of the learning?
• What timing, financial and human resources need to be considered?

Steps we use for conducting the Training Needs Assessment

Step 1:            Identifying priorities and importance.

Step 2:            Performing "GAP" Analysis.

Step 3:            Identifying causes of performance problems and/or opportunities.

Step 4:            Identifying possible solutions and growth opportunities.

Step 5:            Generating and communicating recommendations for training and development, organization development, career development, and/or other interventions to the concerned authority.

Training Needs Assessment Techniques

The Training Needs Assessment Techniques to be used by CTPD Management Consultants are a combination of some of the following tools, used as appropriate:

• Direct observation
• Questionnaires
• Consultation with persons in key positions, and/or with specific knowledge
• Review of relevant literature
• Interviews
• Focus Groups
• Tests
• Records & report studies
• Work samples
• Customer Complaints